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ONLINE FREQUENTLY ASKED QUESTIONS
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What is an Internet-based program?
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Why are Internet-based programs so popular?
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How do Internet-based programs differ from their classroom-based counterparts?
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Why would you want to take an Internet-based program?
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If you have problems, will you have someone to contact for help?
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What length of time will you have to complete the program?
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What about refunds for withdrawing from the class?
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How can you register?
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What are the minimum requirements to take an online class?
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What type of help will be available?
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Do I need to go to a campus to take a final exam?
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Am I suited for Online Learning?
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What can I expect from an Online course?
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I want to register for the program, how do I proceed?

What is an Internet-based program?
In an Internet-based program, students do not attend any regularly scheduled classes. Your entire contact with both other students and the instructor is conducted over the Internet. The bulk of the course work, with the exception of text books, and specified exams, including the final exam, is transmitted to and from you via the Internet.

Why are Internet-based programs so popular?
An Internet-based approach has the potential of offering several benefits. Since you do not have to attend any regularly scheduled classes, you do not have to be in a specific place at a specific time each and every week. You can do the required work when and where it is convenient for you. Also, since the class is offered in cyberspace, students from several campuses can easily participate in the same course. Courses are less likely to be cancelled due to insufficient enrollment.
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How do Internet-based programs differ from their classroom-based counterparts?
There are differences in the way you "take" an Internet-based program as compared to a classroom-based program. The program instructors have adapted classroom experiences to Internet delivery. You may, for example, answer questions from the textbook's study guide on your computer rather than taking a quiz in the classroom. You may be required to "participate" in a discussion by writing your thoughts on a particular topic in a venue such as e-mail, World Wide Web page, or online discussion forum. Many courses and textbooks utilize CD Roms to instruct and create visual experiences.

Why would you want to take an Internet-based program?
There could be several possible benefits for you to elect to take a program in this fashion. For many different reasons, some of our students find it very hard to attend classes 6 hours a week.

If you have problems, will you have someone to contact for help?

Yes. There will be several types of help available:

  1. For problems involving course content, you can contact the course instructor via e-mail, telephone, or mail.
  2. For problems related to the mechanics of taking a course over the Internet, you will have a contact person, who will help you with the program and technology.
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What length of time will you have to complete the program?
The length of the program is 156 hours (approximately six campus or online class hours a week excluding studying, homework and practice time) and will take 28 weeks over a span of 7-8 months to complete depending on holidays, vacation periods and breaks. I also acknowledge that I am training for a profession for which the course curriculum demands ongoing, diligent and timely completion of all weekly assignments and tests. I further acknowledge that at the conclusion of the 28 week program, a ninety day (hereinafter the grace period) will commence to permit me to fulfill any course requirements that I may failed to complete within the 28 week program. I acknowledge that in the event that for any reason I have not completed the program assignments during the grace period. I will receive a failing grade of zero for any assignments that have not been completed and turned into my instructor, which will be averaged into my course grade. I will be given an incomplete on any final accuracy testings that have not been met. After the ninety day grace period, I understand that I may continue to fulfill the program's testing requirements by working out an arrangement with my instructor (or his/her designee) for a free arrangement of $ 35 a test, which will be paid directly to the instructor/designee, and will cover the costs of test development, proctoring and correction. After one year from the start of the program, the online service provider will also require a fee to be paid directly to them. that fee is set by the online provider and can range from $110-$800 a year depending on the program and student site access needs.

What about refunds for withdrawing from the class?
Refunds are regulated by the Commonwealth of Massachusetts. Please refer to the Withdrawal and Refund policy.

How can you register?
Refer to the Application Process page at this website.

What are the minimum requirements to take an online class?
  • A willingness to work independently.
  • Familiarity with computers, MS Windows and an online environment are obvious skills needed to successfully navigate a Web-based course.
  • A high speed Internet connection.

What type of help will be available?

You will be able to find help with your studies from at least three sources: your instructor, the School and other students taking the course with you.

  • Help from the instructor: Although there are no regularly scheduled class meetings, there is an instructor for the course and she or he is available to guide your studies and provide extra help when needed. You will receive assignments on at least a weekly basis that will be evaluated in the same manner as a classroom-based course. You can contact the instructor via e-mail and, during the normal work-week, receive a response within 24 hours. Also, you may receive "RealTime" assistance via the telephone. The course syllabus for the program you are taking contains phone numbers for contacting the instructor.
  • Help from the School: You have full access to the School's staff. The School directors, staff and faculty are available either through email or phone.
  • Help from your classmates: Even though you will not be meeting in classroom sessions, you do have a group of peers going through the program with you. The School encourages you to work with your cohorts and develop a learning community over the Internet. Several provisions have been made to encourage the development of such a community. Each student can develop and post her or his own Web page for the course. The e-mail addresses of all students participating in the program are available at the courses Web site.
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Do I need to go to a campus to take a final exam?
Final exams--like the rest of your program--are administered completely online. Final exams should be taken from your own personal computer during the last few days of the program, which are set aside as final exam days.

Am I suited for Online Learning?

You will either thoroughly enjoy the convenience of making your own schedule and taking your class at home, or you may really miss the structure and "teacher-centered" education in a classroom setting! This is very understandable, and you may know what type of education will best serve you if you better understand your learning style:

You will more enjoy this type of course and program if you:

  • Are highly motivated
  • Are Independent
  • Understand your "Learning Style"
  • Have good organizational skills
  • Put a high value on "convenience"
  • Can adapt to new environments easily
  • Enjoy searching for information on your own
  • Have a good working knowledge of your computer and basic computer applications
  • Check your email every day and can attach files and open attachments in your email program
  • Are Disciplined
  • Are not dependent on other class members and teachers to help you each class
  • Have successfully taken School courses in a classroom
  • Consider yourself a mature adult with time management skills
Please note that the The National Institute of Realtime Reporting Online staff and administration are available to you before, during and after your courses! Your fastest contact with us is through email, though you may call us during normal work hours.
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What can I expect from an Online course?
1) Online programs are exactly the same as classroom programs in quality, objectives, credits and learning outcomes. They use a different "methodology" by using the Internet, instead of a "classroom."

2) Online programs are "Student Centered" rather than "Teacher Centered," so you will not sit and listen to long lectures, and not be required to log into your course at any specific time. Your teacher is a "facilitator" and will assist you in learning the material required; explain details clearly in writing; provide you with information links, CD Roms and web materials and references; answer all email questions usually within 24 hours; correct all required work, papers, projects and quizzes as quickly as possible; and post your grade in your grade book.

3) You must be an "active learner", not "passive" waiting for your teacher to remind you to do your homework, checking on your progress every day and telling you what you are missing each week. A successful online student will take the responsibility for his or her own learning: completing work on time; emailing the instructor for assistance; keeping the instructor informed of any personal issues and learning assistance you need; communicating with other students in the class; keeping up with readings, case studies and web links; logging into the course almost daily for updates, emails and information concerning the course; and completing the course on time.

4) Expect to be graded on the value, content and timeliness of your work - not on other issues such as number of emails and questions, class dominance, or past course performance.You can expect your teacher to give you as much of an opportunity to improve throughout your program, but all work must be completed by the timeline on the syllabus.

5) You will find that you learn more than you expected in this program. By being an active learner, you will remember more of this coursework content and feel more of an accomplishment upon completion. Expect an online program to take you more time and energy than a classroom course, but the results are often that you learn more, too!

6) Students are often surprised to find that they feel they get to know their teachers and classmates better online than in a classroom, due to the number of emails and contacts, and more active class discussions and interactions online during the weeks than in a formal classroom setting. (Shy students often comment that they participate more online than in any previous School classroom courses!)

7) Expect that your teachers and classmates may be from any place in this state, country or from around the world! The Internet offers a wonderful opportunity to take classes with people you would not normally meet from around the country.

8) You will learn more than the content of the course: expect to learn how to do research online, how to utilize and experience new web sites, how to use more computer applications (such as NetMeetings, Adobe Acrobat, file attachments, voice-streaming, PowerPoint(R) presentations, etc), utilize new search engines and, most importantly, how to express yourself better in writing.

9) Technical and academic assistance:
Please note that the The National Institute of Realtime Reporting Online staff and administration are available to you before, during and after your program! Your fastest contact with us is through email, though you may call us during normal work hours.
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I want to register for the program, how do I proceed?
1) Complete an online School Application and SLM Financial Application if seeking financial assistance

2) Upon identification of the SLM distribution date or full payment of the program, your program’s equipment, software and textbooks will be ordered. Anticipate at least 3-4 weeks for delivery. Students can not start the program without the delivery of the equipment and software.

3) Passwords and usernames are assigned on the Friday before your class begins. An email with a Welcome Letter will be emailed to you before the start of the class with all the information and procedures you need to start the program.

4) Classes begin when a cohort of eight students have received their equipment and software to begin the class. Anticipate a a new program start every 8-10 weeks.

5) Please note that every part of the program is online: including all quizzes and final exams.
Please note that the The National Institute of Realtime Reporting Online staff and administration are available to you before, during and after your courses! Your fastest contact with us is through email, though you may call us during normal work hours.


The National Institute of Realtime Reporting Online
220 Forbes Road, Suite 302, Braintree, Massachusetts, 02184
Phone: 800-875-1552
admissions@real-timereporting.com
www.real-timereporting.com
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