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| FREQUENTLY ASKED QUESTIONS |
| What is Communications Access RealTime Translation (CART)? |
CART is provided by a trained individual who dictates as words are spoken and the text appears on a computer monitor, television, or projection screen. This enables people who do not hear well to read everything that is being said. |
| Who uses CART? |
People who are deaf and hard of hearing are the most frequent users. Sometimes a deaf-blind person can use CART if the print is enlarged and back lighted. Many people who are deaf may rely on sign language interpreters. Hard of hearing people may also use Assistive Listening Devices to amplify sound. People who lost their hearing after acquiring spoken language, or were raised orally, may not know or be fluent in sign language, and therefore, need CART services. |
| Where is CART used? |
CART can be used in conferences, conventions, meetings, schools, courtrooms and various other settings, which need to be communicatively accessible to people with hearing loss. At conferences or large presentations the CART reporter will use a laptop computer and a LCD projector to display the text to everyone present. |
| Must CART be provided under the Americans with Disabilities Act (ADA)? |
| Yes. CART is included in the ADA definition of "auxiliary aids." This means deaf and hard of hearing people have the same rights to CART as they would to sign language interpreters or Assistive Listening Devices. However, the provider may select which auxiliary aid is used as long as the deaf or hard of hearing person determines it provides "effective communication." |
| What are the laws related to CART? |
Section 504 of the Rehabilitation Act of 1973 -- Section 504 requires that any agency, school or institution receiving federal financial assistance provide persons with disabilities an opportunity to be fully integrated into the mainstream. This law defines persons with disabilities as individuals who have a physical impairment that limits one or more major life activities or a person who is regarded as having an impairment, which qualifies him/her as a member of the deaf and hard-of-hearing community.
Its aim is to protect all persons with a disability from discrimination in education-based institutions and to eliminate barriers that would prevent a student from full participation in programs open to the general school population. |
| What are captions? |
Just as a caption in a book is the text under a picture, captions on video are text located somewhere on or around the picture. Since there is no way for a television to put text outside the area of the picture tube, captions end up covering a portion of the picture on a television. Captioning for video games and computer multimedia are usually positioned over or under the video so they don’t cover anything. |
| What is closed captioning? |
Closed captioning is an assistive technology designed to provide access to television for persons who are deaf and hard of hearing. It is similar to subtitles in that it displays the audio portion of a television signal as printed words on the television screen. Unlike subtitles, however, closed captioning is hidden as encoded data transmitted within the television signal, and provides information about background noise and sound effects. |
| Who is required to provide closed captions? |
Federal rules require people or companies that distribute television programs directly to home viewers ("video program distributors") to make sure that those programs are captioned. Video program distributors include local broadcast television stations, satellite television services (such as DirecTV, Primestar, and the Dish Network), local cable television operators, and other companies that distribute video programming directly to the home. |
| What are open captions? |
Open captions have been decoded, so they have become an integral part of the television picture, like subtitles in a movie. In other words, open captions cannot be turned off. The term "open captions" is also used to refer to subtitles created with a character generator.
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| What is "realtime" captioning? |
"Realtime" captioning means any methodology that converts the entire audio portion of a live program to captions.
Realtime captions are white letters with a black background. They typically scroll up to three lines and the captions come after double chevrons (>>) and the top line of the three lines disappears as a new bottom line is added, allowing the continuous rolling up of new lines of captions. |
| When is realtime captioning used? |
Realtime captioning can be used in situations such as live telecasts, financial reporting calls and voice relay calls. Captioning can be done on pre-recorded programs as well. |
| Do captions have to meet accuracy requirements? |
At present, captions are not required to meet any quality or accuracy standards. The Federal Communications Commission concluded that program providers have incentives to offer high quality captions, in keeping with the overall quality of the programs they offer. The FCC also concluded that it would be difficult to develop and monitor quality standards at this time. However, viewers may let video providers know whether they are satisfied with the captions through purchases of advertised products, subscriptions to program services, or contact with providers concerning the programs.
For "live" realtime captioning, most agencies insist that a qualified realtime captioner must have an accuracy rate of at least 98.6%, which is considered the standard. |
| Does the FCC mandate captioning on everything? |
On Thursday, August 7th, 1997, the FCC unanimously approved new regulations which will mandate captioning on virtually all television programming in the United States. The ruling took effect on January 1st, 1998, and it phases in requirements separately for "old" and "new" programming.
On January 1, 2006, 100% of all English language programs prepared or formatted for display on television must be captioned every quarter of the year. Spanish language programs are being given until 2010 to be fully captioned; as of today only 50% of the programs must be captioned; for Spanish language repeats, the requirement is 30%. |
| What is the difference between realtime captioning and CART? |
CART is an acronym for Communication Access RealTime Translation. CART encompasses use of straight text on computer screens (no video picture) projected on walls, or shown on large monitors. CART consists of a reporter with a notebook computer, sitting next to a deaf or hard of hearing person. The CART reporter voices everything that happens, and the screen on the notebook computer is turned so that the deaf or hard of hearing person can read it. This differs from traditional court reporting in that the CART reporter is not just there to create a verbatim record, but to help the person understand the proceedings, which may mean paraphrasing, interpreting, and two-way communication. A CART reporter may also be given the tape or recording from a live lecture that took place in another location on that day and have 12-24 hours to produce a transcript. CART may also be used from a remote location and broadcast to meetings and other live events via the internet.
Captioning is done either on live broadcasts at a remote location (realtime) or on pre-recorded programming (off-line), financial reporting calls, and/or voice relay calls. |
| What do students learn in the Program? |
| Students learn state-of-the-art technology with speedbuilding to 250 words per minute. The profession of CART or captioning requires much more than just speed. During the speedbuilding process, students receive training in English grammar and spelling; realtime and captioning technology; deaf awareness and culture; and dictation techniques to improve voice recognition. |
| What are some of the environments in which CART providers and Captioners work? |
- Business, government and educational functions
- Classrooms
- Courtrooms
- Religious services
- Senior citizen meetings
- Conventions and conferences
- Doctor appointments
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- Banking and investment transactions
- Weddings, funerals and other personal events
- Civic events, such as town council meetings
- Cultural presentations, such as Broadway shows
- Recreation or entertainment events
- Television Studios
- Anywhere communication access is needed
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| What characteristics do I need to become a Captioner and CART provider? |
First and foremost, you must have good hearing and listening skills. You must be self-disciplined, a self-starter and a team player. You must be detailed-oriented and conscientious. Knowledge of current events and vocabulary are a must as well as punctuation and knowledge of the English language. |
| Can I work at home as a Captioner or CART provider? |
Ninety-five percent of Captioners work out of their homes.
As a CART reporter, you may work at home but there are also jobs where you will be required to personally assist a deaf or hard of hearing person at a meeting or in a classroom. |
| Do at home Captioners or CART reporters receive any type of benefits? |
Some companies provide benefits after working a specified number of hours per month. |
| On average, how much can a Captioner or CART reporter earn? |
A recent CNN Money article (January 9, 2004) on Captioning noted that Captioners earn from $50 to $100 for every programming hour they caption and that experienced Captioners earn between $60,000 and $120,000 a year.
CART providers also get paid by the hour or service. The hourly rate depends upon local and national access and demand for CART services and ranges from $35 as a starting hourly rate to $100 an hour. |
| How are realtime Captioners and CART providers paid? |
Captioners and CART reporters are either paid an annual salary or per service, depending on the captioning or CART company and the realtime reporter’s relationship to the company. |
| What is the job market for Captioners and CART reporters? |
There is a demand for Captioners and CART reporters. The FCC requires that by January 2006 all television programming must be closed captioned. This includes live broadcasts and also pre-recorded broadcasts. There are also jobs available in the areas of financial reporting calls and voice relay calls. CART services are in demand at educational institutions, in the businesses community, at government meetings and any event or function where CART services are needed for the hearing impaired. Many CART service requests go unfilled. |
| How much education and training does a realtime reporter need? |
A CART reporter or captioner needs to be trained by a school that has the required subject matter curriculum that includes English grammar and the training focus to produce realtime subject matter at 98.6 percent accuracy. |
| What if I can not achieve a 98.6% accuracy within the program? |
Not all students will be capable of attaining the level of 98.6% accuracy upon graduation. Accuracy often depends on the amount of time a student puts into their training. Students will be required to achieve an 85% accuracy rating in order to graduate. If the individual’s realtime accuracy is not good enough for live captioning or CART reporting, he/she may be able to do off-line captioning or provide transcription services for legal and/or medical environments. Students can continue to work on their accuracy after graduation. |
| Will I be certified as a Captioner or CART Reporter when I have finished school? |
A Certificate of CART and Caption Reporting will be awarded upon completion of the course. Currently, there are no local and national certification requirements to become a certified Captioner or CART Reporter. |
| What are the requirements for enrollment? |
You must have a high school diploma or GED. You must have a strong command of English, you must be able to type 35-40 words per minute and have a basic knowledge of Windows and word processing software. |
| Why should I consider a career in Captioning or CART? |
CART is an evolving and growing profession in North America. There are over 28 million Americans who have some form of hearing loss. The Americans with Disabilities Act mandates equal access to communication for people with disabilities. You also have the potential to earn $35 to $100 an hour working at home with a flexible working environment and work schedule. The career is perfect for men and women high school graduates, for married or single parents, for individuals looking for a career change or a mid-life challenge. You also have the ability to start on the ground floor in a new industry. |
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